Shipping policy

Shipping Policy

All orders are fulfilled and shipped from the United States. Standard delivery takes 5–8 business days across the US, and up to 14 business days to Canada.

Shipping rates USA: Free shipping on all orders. Canada: Standard shipping: USD 12.99. Free shipping on orders over USD 75.00

Processing time Orders are typically processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Tracking Once your order ships, you will receive a tracking number via email. You can use this to monitor your delivery.

Lost or delayed packages If your package appears lost or significantly delayed, please contact us at hello.vesper@proton.me and we will work with the carrier to resolve the issue.